​National Emergency Operations Command (NEOC)

What is NEOC?

A National Emergency Operations Command (NEOC) has been established within the NDRRMC and is activated whenever a disaster or any other major crisis becomes imminent. The NEOC is multi-agency, comprising representatives from Ministries/Departments, other emergency services, NGO’s and Private Sectors. It is the main coordinating body during the preparedness, response and recovery phases of any disaster or for any other major crisis falling within its purview. In the event of a disaster it is the Commissioner of Police who leads disaster response operations at the NEOC with the assistance of the NDRRMC staff and such other agencies as may be appropriate in the circumstances. The NEOC is used solely for the purpose of coordinating all activities during a disaster and as a backbone makes use of the well-established command, control, coordination and communication system of the Police so as to avoid unnecessary duplication of resources.  

Disaster Risk Management Structure for the Republic of Mauritius

Functions of NEOC

(1) In the event of a disaster, NEOC shall be activated to coordinate and monitor all response and recovery activities.

(2) The NEOC is a multi-agency with members from the public and private sectors and it reports to the National Crisis Committee.

(3) The NEOC is headed by the Commissioner of Police.

Activation of NEOC

Depending upon magnitude and severity or potential magnitude or severity of crisis/disaster there are THREE levels:

Level I:     Monitoring of situation by NDRRMC staff

Level II:   Monitoring by NDRRMC staff assisted by representatives from main First Responders (Police, MFRS + depending upon situation)

Level III: Full scale activation with all designated NEOC members.